After-sales support
Planned maintenance
Arrange inspections and service schedules around your equipment manual, operating hours, site conditions and service agreement.
Discuss your equipment ↗JMG Maintenance & after-sales
Keep your equipment
working for you.
Preventive maintenance, diagnostics, genuine spare parts and overhaul support for your installation.
Plan. Maintain. Improve.
Care throughout
the equipment’s life.
JMG supports diesel and gas generation, as well as cooling, compressed air, elevators and integrated power systems. The equipment, site and agreed service scope determine the work required.
After-sales support
Diagnostics & repairs
Share fault symptoms and available alarm codes so the team can assess the issue and coordinate the next steps.
Discuss your equipment ↗After-sales support
Genuine spare parts
Request genuine FG Wilson and Perkins parts for your generator or engine. Model and serial numbers help the team check compatibility.
Discuss your equipment ↗After-sales support
Repower & overhaul
Discuss engine repowering, engine or alternator overhaul and upgrades based on the condition of your existing generator.
Discuss your equipment ↗After-sales support
Monitoring & performance
Discuss remote monitoring, diagnostics and performance checks suitable for your equipment and installation.
Discuss your equipment ↗After-sales support
Other equipment services
Explore maintenance and repair options for HVAC, compressors, elevators and escalators in the full service catalogue.
Discuss your equipment ↗What to include in a service request
- Your name, company, contact details and site address.
- Equipment brand, model and serial number.
- Operating hours, last service date and available service history.
- The service or parts needed, fault symptoms and any alarm codes.
JMG will confirm the assessment, parts availability, attendance arrangements and quotation where applicable. Response and visit timing depend on your location and service agreement.
Find your local JMG team
JMG’s Nigeria office network includes Lagos, Abuja, Port Harcourt, Kano and Ibadan. Give the full site location when requesting service so the team can confirm the applicable arrangements.
View office addresses & directions ↗Service in practice
Project references.
JMG project reference
Victor Attah International Airport
Read JMG’s account of the installation and maintenance support for 16 TK Elevator units at the airport in Akwa Ibom.
Read the project ↗Historical manufacturer reference
Telecoms power and maintenance
FG Wilson’s Nigeria telecoms case study describes JMG’s generator project and ongoing servicing commitment.
Read the manufacturer’s case study ↗Your questions, answered
Frequently asked questions.
How do I request generator maintenance or spare parts?
Use the Support page and provide your equipment brand, model, serial number, operating hours, site address and the work or parts required. Include fault symptoms and alarm codes where available.
How often should my generator be serviced?
The schedule depends on the manufacturer’s manual, operating hours, equipment condition and site environment. Ask JMG to agree a maintenance plan for your specific equipment rather than applying one interval to every generator.
Does JMG provide genuine FG Wilson and Perkins parts?
JMG offers genuine FG Wilson and Perkins spare parts support. Supply the generator and engine model and serial number so the team can check compatibility and confirm availability.
Can I request support outside Lagos?
JMG has offices in Lagos, Abuja, Port Harcourt, Kano and Ibadan. Provide the full installation address so the team can confirm service arrangements, attendance and the applicable scope.